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For companies wishing to train a number of people, or who require one
of our public seminars tailored to their own specific needs Call Centre
Consultants and ICMI are able to deliver these seminars on-site.
In additional to providing scheduling flexibility these in-house seminars
save on travel time and costs. To ensure that these seminars are tailored
to your needs one of our consultants will visit you to understand your
real issues and needs. These in-house seminars are designed to provide
participants with a common understanding of the unique call centre environment
and to provide a forum for the management team to evaluate objectives
and establish priorities based on the specific challenges facing their
organisation.
For more information contact : -
Alan Vaughan on: -
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